urupapuro_rwanditseho

Ibibazo Bikunze Kubazwa

1. Ubushakashatsi n'Iterambere n'Igishushanyo mbonera

(1) Igitekerezo cy'iterambere ry'ibicuruzwa byawe ni ikihe?

Ibicuruzwa byacu byagiye birushaho guhanga udushya, kandi byagiye bitera imbere bigamije ibyo isoko rikeneye, bihora bivugururwa, kandi ibikoresho byacu by’ibanze byagiye bikoresha ibikoresho byiza ku isoko. Kandi dushobora gukora ivugurura ry’umuntu ku giti cye hakurikijwe ibyo abakiriya bakeneye, ibyo bikaba byarushaho guhaza ibyo abakiriya bakeneye.

(2) Ni ibihe bimenyetso by'ikoranabuhanga by'ibicuruzwa byawe?

Dufite imiterere y’ibicuruzwa byo mu rwego rwo hejuru n’ibiro, ahantu huzuye ho gutunganya neza, ahantu huzuye ho kugenzura no gupima ndetse n’ahantu ho gukorera isuku ho mu rwego rwo hejuru ho mu rwego rwo kugenzura umutekano n’imikorere y’ibicuruzwa byo mu magufwa.

2. Icyemezo

(1) Ni izihe mpamyabumenyi ufite?

Isosiyete yacu yabonye icyemezo cya IOS9001:2015, ENISO13485:2016 cy’ubuziranenge ndetse n’icyemezo cya CE.

3. Gutanga amasoko

(1) Ni ubuhe buryo bwo kugura ibintu?

Dufite Ali shop na google website. Ushobora guhitamo ukurikije uko usanzwe ugura.

(2) Ufite ubwoko bungana iki bw'ibicuruzwa?

Isosiyete yacu ni sosiyete y’umwuga itanga serivisi zo kugurisha, iha abakiriya ubuyobozi bwo kugura, gukwirakwiza no gushyiramo ibikoresho nyuma yo kugurisha. Isosiyete yacu ifite inganda zirenga 30 mu Bushinwa, dushobora kuguha ibikoresho byose by’ubuvuzi.

4. Umusaruro

(1) Ni iyihe nzira ikorwa ku bicuruzwa byawe?

Ku bijyanye no guhindura ibicuruzwa, dushobora guhindura ikirango cyawe cyangwa tukaguhindurira ibicuruzwa byawe. Ibi bisaba ko wohereza ingero zawe n'ibishushanyo byawe, tuzabikora neza, kandi tukabikora nyuma y'ibyo!

(2) Igihe cyawe cyo gutanga ibicuruzwa gisanzwe kimara igihe kingana iki?

Niba udakeneye guhindurwa, ubusanzwe bishobora koherezwa mu cyumweru kimwe. Niba ukeneye guhindurwa, nko kongeramo ikirango, bishobora gufata igihe kirekire. Bitewe n'ingano y'ibicuruzwa byawe, bizatwara ibyumweru 3-5.

(3) Ese ufite MOQ y'ibicuruzwa byawe? Niba ari yego, ni iyihe ngano ntoya?

MOQ yacu ni igice kimwe, twizeye cyane ibicuruzwa byacu kandi ntabwo tuzahatirwa kugura ibintu byinshi icyarimwe.

(4) Ubushobozi bwawe bwose bwo gukora ni ubuhe?

Dufite inganda nyinshi, muri rusange dushobora gukora ibyo ukeneye byose.

5. Kugenzura ubuziranenge

(1) Ni ibihe bikoresho byo gupima ufite?

Ibikoresho byacu byo gukora n'abakozi ni abanyamwuga cyane, kandi ibicuruzwa byacu bishyigikira igeragezwa iryo ari ryo ryose!

(2) Garanti y'ibicuruzwa ni iyihe?

Ibicuruzwa byacu byose bifite garanti y'imyaka ibiri. Muri iki gihe, niba hari ikibazo cy'ubuziranenge ku bicuruzwa, tuzakwishyura ikiguzi cy'ibicuruzwa, cyangwa tukaguha igabanyirizwa ry'ibiciro mu gihe gikurikira.

6. Kohereza

(1) Ese wizeye ko ibicuruzwa bizatangwa mu buryo bwizewe kandi butekanye?

Yego, duhora dukoresha ipaki nziza mu kohereza. Gupakira byihariye n'ibisabwa mu ipaki bitari bisanzwe bishobora gutuma habaho ikiguzi cy'inyongera.

(2) Bite ho ku bijyanye n'amafaranga y'imizigo?

Twasaba ikigo gitwara imizigo gupima no gutanga ibiciro umunsi wateguye ibyo waguze no kukumenyesha amafaranga wishyuye. Nta mafaranga yemewe! Kandi twakora uko dushoboye kose kugira ngo tugabanye amafaranga y'ubwikorezi ku bw'inyungu z'abakiriya.

7. Ibicuruzwa

(1) Ni ubuhe buryo bwo gutanga ibiciro?

Dutanga ibicuruzwa bihendutse ku bakiriya mu buryo butaziguye kandi tugakuraho uburyo bwo guhuza ibintu, kandi tugaha abakiriya umuvuduko mwinshi. Tuzakoherereza urutonde rw'ibiciro ruvuguruye nyuma yuko ikigo cyawe kitwoherereje ikibazo.

(2) Serivisi y'ingwate y'ibicuruzwa byawe ni iki?

Ubusanzwe, serivisi y'ingwate y'ibicuruzwa imara imyaka 2. Muri iki gihe cy'ibibazo by'ubuziranenge bw'ibicuruzwa, turagaruka nta mananiza.

(3) Ni ibihe byiciro byihariye by'ibicuruzwa?

Ibikoresho bigezweho bikubiyemo ibyuma bifunga imitsi, vis zo mu mugongo, inzara zo mu nda, stent zo gushyiramo imyobo hanze, imbaraga z'imitsi, vertebroplasty, sima y'amagufwa, amagufwa y'ubukorano, ibikoresho byihariye by'imitsi, ibikoresho bishyigikira ibicuruzwa n'ibindi bikoresho byuzuye by'imitsi.

8. Uburyo bwo kwishyura

Uburyo bwo kwishyura?

Kwishyura bishobora gukorwa ku rubuga rwa Ali, kandi bikaba ari byo bikugirira icyizere kurushaho. Ushobora no kohereza amafaranga yawe ukoresheje banki, bitewe n'uburyo wishyura!

9. Isoko n'ikirango

(1) Ni ayahe masoko ibicuruzwa byawe bibereye?

Ubuvuzi bw'amagufwa n'ibicuruzwa byacu birakwiriye cyane igihugu icyo ari cyo cyose cyangwa akarere ako ari ko kose ku isi.

(2) Ni utuhe turere isoko ryawe rikoreramo cyane cyane?

Kuri ubu, isosiyete yacu ikomeje ubufatanye bwiza n'ibigo bicuruza amagufwa mu bihugu byinshi, harimo Afurika y'Epfo, Nijeriya, Kamboje, Pakisitani, Leta Zunze Ubumwe za Amerika, Filipine, Ubusuwisi n'ibindi bihugu byinshi!